If you suspect that the payment is fraudulent, freeze your card to prevent further fraudulent withdrawals.
You can notify us should you wish to take further steps. Please note you require a filed police report in instances of suspected fraud.
Articles in this section
- I'm unable to verify my identity
- My phone has been lost or stolen
- How do I protect myself from fraud?
- How do I verify my identity?
- How to freeze/unfreeze a lost or stolen card
- I don't recognise a card transaction
- I don't recognise an ATM cash withdrawal
- I need to edit my personal details
- I was not supposed to be charged by a merchant
- I'm not receiving my OTP
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