I don't recognise a card transaction

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If this transaction was made by someone else without your permission:

If you are concerned that your card has been compromised, please freeze your card immediately to prevent any unauthorised payments. Go to the Cards tab --> find your card and tap on Freeze.

If you think your card has been used fraudulently, please notify us with an explanation and a filed police report in order for us to start an investigation. 

If your card has been lost or stolen, please report it as lost/stolen.

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